Privacy Policy

Information we collect

Contact details you submit through our forms, including name, email address, phone number, time zone, and preferred meeting time. Message content you send us via the contact form or by email. Consent records, including whether you opted in to receive SMS/text messages from us and when that opt-in occurred. Basic technical data from your browser such as device type and referring page used to operate and secure the site.

Cookies and tracking

We use only essential cookies required to operate our website, maintain your session, and secure form submissions. We do not use advertising cookies, third-party tracking pixels, or cross-site behavioral tracking. We do not sell or share any browsing or device data with advertisers or data brokers. Our website may record basic technical information such as browser type, device type, and referring page for security and performance purposes only. You can disable cookies in your browser settings, though some parts of the site may not function correctly if you do.

How we use your information

To respond to your inquiry and schedule calls or meetings. To provide real estate lead-generation services you request, including sending informational updates about your pipeline. To send SMS/text messages regarding your account, campaign updates, customer care, and promotional offers, but only if you explicitly opted in by checking the corresponding SMS consent box on our contact form. To operate, secure, and improve our website and services. To comply with applicable laws and enforce our agreements.

SMS / text messaging

If you opt in to SMS messages, you will receive text messages from RHP Group LLC regarding account notifications, campaign updates, customer care, and promotional offers, depending on which consent boxes you checked. SMS messages are sent only to business clients and prospective clients who submit our contact form. We do not send SMS to homeowner prospects. Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

How we share information

Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. We do not share, sell, rent, or trade your personal information with any third parties for any purpose whatsoever. SMS opt-in data, phone numbers, and consent records collected through our website are never shared with any third parties under any circumstances. The only exception is when we are legally compelled to disclose information by law, court order, or subpoena, in which case we will disclose only the minimum information required.

Data retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information by contacting us.

Data security

We take reasonable technical and organizational measures to protect your personal information. All data submitted through our website is transmitted over encrypted HTTPS connections. Access to contact records, phone numbers, and SMS consent records is restricted to authorized personnel who need it to deliver our services, and is protected by access controls and account authentication. We review our systems and access permissions on an ongoing basis. No method of transmission or storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify affected individuals and any required authorities as promptly as applicable law requires.

Your choices

Opt out of SMS at any time by replying STOP to any text. Unsubscribe from emails using the link in the message or by replying. Request access, correction, or deletion of your data by emailing contact@rhp-group.com.

SMS Terms & Conditions

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from RHP Group LLC, you may receive messages related to the following: customer care related to follow-up messages and client inquiries; account notifications about campaign updates and lead pipeline status; and marketing related to new service offerings or capacity availability.

3. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 10 SMS messages per week regarding your account or campaign status.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your carrier's pricing plan.

5. Opt-In Method

You may opt in to receive SMS messages from RHP Group LLC by submitting our online contact form at rhp-group.com and checking one or both of the optional consent checkboxes — one for account notifications and customer care messages, and one for marketing and promotional messages. Both checkboxes are unchecked by default and entirely optional.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive. Alternatively, you can contact us directly at contact@rhp-group.com to request removal from our messaging list.

7. Help

If you are experiencing any issues, reply HELP to any message or contact us at contact@rhp-group.com or visit rhp-group.com.

8. Standard Messaging Disclosures

Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit our Privacy Policy at rhp-group.com/privacy-policy and Terms of Service at rhp-group.com/terms-of-service. Message frequency may vary. If you do not wish to receive SMS messages, you can choose to leave both SMS consent boxes unchecked on our contact form.

Contact us

Questions about this Privacy Policy or your data? Email contact@rhp-group.com.

RHP Group LLC, 262 Chapman Rd STE 240, Newark, DE 19702, United States. Phone: +1 (216) 303-3805. Email: contact@rhp-group.com.